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Packages and Plans

Find the one that works best for you!

  • 1. Setup Only Package

    250$
     
    Valid for 3 months
    • Account Creation & back-end configuration
    • Staff setup
    • Estimate, Quote & Invoice template
    • Job queues / categories
    • Accounting integration

  • 2. Basic Setup & Training Package

    1,000$
     
    Essential setup for businesses getting started with ServiceM8.
    Valid for 3 months
    • Account setup
    • Back-end configuration
    • Quote, Estimate & Invoice templates
    • Custom job categories & queues
    • Staff setup & accounting integration
    • Basic dispatch & field staff training
    • One month of phone support
  • Most Popular

    3. Standard Setup & Training Package

    1,600$
     
    A customised setup for growing businesses ready to streamline operations. Recommended for Growing Plan or Above
    Valid for 3 months
    • Everything in the basic setup PLUS
    • Additional templates & job workflows
    • Booking, quote & payment automations
    • Accounting & ServiceM8 Pay integration
    • Client & material list import
    • Advanced dispatch & field staff training
    • Management & accounts training
    • One month of phone support

  • 4. Advanced Setup & Training

    2,500$
     
    A complete implementation with advanced integrations and inventory tools.
    Valid for 3 months
    • Everything in the standard setup PLUS
    • Activation of advanced add-ons
    • Creation of client list
    • Creation of material list
    • Xero inventory synchronisation
    • Stripe automatic reconciliation
    • Online enquiry form
    • Customer feedback setup

  • Phone Agent 1

    200$
     
    After hours and voicemail only
    Valid for 3 months
    • Initial Consultation
    • Setup of information
    • Upload information into ServiceM8 phone
    • Testing system to ensure it's working correctly

  • Phone Agent 2

    350$
     
    Simple Enquiries, After Hours and Voicemail
    Valid for 3 months
    • Initial Consultation
    • Setup of information
    • Upload information into ServiceM8 Phone
    • Testing system to ensure it is working correctly
    • 1 hour worth of changes (once client tests system)

  • Phone Agent 3

    500$
     
    All enquiries, job bookings, pricing, after hours and voicemail
    Valid for 3 months
    • Initial Consultation
    • Setup of information
    • Upload information into ServiceM8 phone
    • Testing system to ensure it is working correctly
    • 2 hour worth of changes (once client tests system)

  • Priority Support

    100$
    Every month
    Purchase of dedicated ServiceM8 support and use it when you need it. Valid for 1 month from purchase. Perfect for targeted fixes, form builds, or workflow setup.
    Valid for 3 months
    • Jump the queue
    • Priority phone, Zoom and email assistance
    • Priority access to available appointments
    • Time is charged in 15-minute increments

  • Monthly Support 1

    140$
    Every month
    Essential Package - subject to a minimum initial term of two (2) months. Renews automatically on a monthly basis unless cancelled.
    Valid for 2 months
    • Up to 1 hour of combined phone, email, Zoom and account work
    • Response within 2 business days
    • Assistance with templates, automations, minor form changes

  • Monthly Support 2

    375$
    Every month
    Professional Package - subject to a minimum initial term of two (2) months. Renews automatically on a monthly basis unless cancelled.
    Valid for 2 months
    • Up to 3 hours of combined phone, email, Zoom & account work
    • Response within 1 business day
    • Assistance with templates, automations, minor form changes
    • Minor staff training
    • Access to Monthly Newsletter

  • Monthly Support 3

    500$
    Every month
    Premium Package - subject to a minimum initial term of two (2) months. Renews automatically on a monthly basis unless cancelled.
    Valid for 2 months
    • Up to 5 hours of combined phone, email, Zoom & account work
    • Same business day response for request received before 4pm
    • Assistance with templates, automations, form changes
    • Staff onboarding assistance
    • Reporting and job cost/gross profit analysis
    • Access to Monthly Newsletter

  • Casual Support

    150$
    Every month
    A relaxed, no-obligation chat about what's slowing your business down. Bring the messy bits - a form that isn't working, a workflow eating your time, or just a hunch there's a better way.
    Valid for 3 months
    • Time is charged in 15-minute increments after initial 30min
    • Support for ServiceM8 related technicial issues is provided

  • Prepaid Support - 3 hrs

    405$
     
    Buy 3 hours of dedicated ServiceM8 support - use it when you need it, no lock-in, no monthly commitment. Ideal for one-off projects, form builds, workflow setups, or getting unstuck fast.
    Valid for one month
    • 30 days active from purchase
    • 3 hours total support time
    • Use in minimum 30-minute blocks
    • Covers: forms, job cards, workflows, templates, reconciliati
    • Includes: screen-share sessions, written action summaries
    • Unused hours expire — no rollover, no refund

  • Prepaid Support - 5hrs

    560$
     
    Five hours of dedicated ServiceM8 support, valid for 1 month from purchase. Tackle bigger builds - multi-form setups, workflow overhauls, integrations, or staff training across your team.
    Valid for one month
    • 30 days active from purchase
    • 5 hours total support time
    • Use in minimum 30-minute blocks
    • Covers: forms, job cards, workflows, templates, reconciliati
    • Includes: screen-share sessions, written action summaries
    • Unused hours expire — no rollover, no refund

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